Firstly, we want to ensure that you and your team are staying safe, and not putting yourselves in any danger in and around the Covid-19 situation that affects all of us. Our priority is always the health and wellbeing of our team and our customers, and we are doing everything we can to provide the right service for everyone.
Everyone is under vast amounts of pressure currently, and we wanted to share this burden with you. The freight services are being challenged and the staff that so tirelessly provide these services, are also under pressure.
This situation is causing delays in shipment, border stoppages and additional costs. We want to work with you, as a very integral part of our organisation's distribution plan and as a partner, to share this extra burden. Any shipments that have already been made and are scheduled to be made may incur further logistically related charges.
Our commitment to supply and produce and ship for as long as we can is what Quin is all about. We are looking to ensure we all come out stronger than we go in from this terrible situation.
We will win, if we all move forward and overcome the obstacles together, we can progress towards a future that is full of bright possibilities for us all. Thank you for your patience and understanding during this difficult time.
If you have any questions, please do get in touch with our Customer Experience team, and or your Sales Representative with anything you require, we are here to help.